Emotional Design :
Why we love ( or hate) Everyday Things
by Donald A Norman , in his famous book The Design of Everyday
Things Donald A Norman tells the story
of his research is that the product - an interesting product will work better
and he also stated that Japanese research states the Japanese found that the
attractive ones were perceived to be easier to use and Japanese culture is
known for its aesthetic tradition but Israelis tell action oriented and they
don’t care about beauty. Donald A Norman argued for the connection between
beauty and function and change the way the human mind thinking in solving
problems. In which emotions as a problem to be solved with logic and rational
thinking research focuses on negative emotions such as stress, anxiety, Fear,
and Anger. Whereas positive emotions are very important for learning, curiosity
and creative thought and research is now moving toward .Findings dimensions has led to the role of
aesthetics in the design of the product more attractive and be more creative.
That theory,
one based in biology, neuroscience and psychology not Mysticism emotions and
cognition have also been developed to interact with complement each other. Cognition
which lead to increased understanding and knowledge. Emotion is also a system
based on what is good or bad, safe or dangerous .Donald A Norman suggests that
there are three levels of reflective design, behavioural ,and visceral. The
first is the "visceral" which encompass all aspects of the sense of
how things look, feel, smell, and sound. Visceral design can lead to immediate
and powerful response that is not voluntary and semi-conscious. Viscerally product design to positive emotions in the
self-consumer. Stage two is the level of
behavioural that is the extent
to which users' perception of the product to consumers. Product performance is
paramount. Activities that have
different effects.
The first is the most
primitive, the visceral reaction to falling, and speed excessive heights.
Second is the pleasure of using a good tool effectively, refers, to the
feelings accompanying skilled accomplishment, and derives from the
behavioral level. Potential impacts are
feeling apprehensive or threatened, neutransmiter brain while focusing on the
positive effects of processing is create curiosity and creativity involved and
tend to see the forest. Donald A Norman also states that the study of human
nature from three different levels of the brain. Prewired automatic layer
control everyday behavioral, known as standards of behavioral and the brain or
the level of reflection that reflects the reflective level. He also provides a
unified theory of product design to include all three levels, to meet the
emotional needs of consumers and the design concept reflects the objects of
human life is more to the property.
An interesting
effect is the difference in the thinking process is the result of the design
itself. In the design requires creative thinking and problem-solving focus is
to designers . Emotion, character and personality all aspects are different ways to work the
mind of man. In addition, emotions are also behavioral changes over time
because it gives the immediate response. Designers lack of things to explore, a successful
design excellence at all levels, visceral design of the product and the initial
impact of behavioral on experience with the product but the experience has much
functionality, performance and usability. If the product is not sufficient
function, the product will fail. Usability of the product is used and how it
functions. The visceral level and behavioral,
it will affect the interpretation and realization. Is the emergence of visceral
design, behavioral design also is fun
and effective use and design is a relatively personal and memorable images.
Designers need to know who the product is proposed. Emotionally stable and be
careful, this means that designers do not only satisfy everyone. Brand managers
seek out graphic elements or the overall design is for the emotional
relationship between consumers and brands. Beautiful design is seen internal
beauty. Reflective level
clearly trying to overcome the visceral pull in line with the people and
culture. If the design in accordance with this regulation , the design will become more attractive.
Reflective stage design to be sensitive to cultural differences as visceral
design is on the initial reaction. It is easily studied by placing the person
in front of the design and waiting for the response. There is a fundamental
conflict between the audience choice and discriminating society in the arts.
The overall impact of a product that comes through memory and reflection made a
revaluation. Human-centered design practitioners, serve the customer by
eliminating confusion In conclusion, the book the work of Donald A Norman has
explained about the three aspects of design and human emotion. The best product
is a combination of three aspects of the design after a study he mentioned an
interesting product work better. Emotions also play an important role in the
production of a product.
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